Systems engineering support

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Francesco Salvini
Global Services
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SECURITY

SYSTEMS ENGINEERING SUPPORT

SERVER AND STORAGE SYSTEMS VERIFICATION AND CHECKING

On-site or remote system assistance

Monitoring and availability services to ensure business continuity and security for small and large businesses. Our system engineering is constantly certified as being of the latest technology standard from major vendors, to support you in maintaining and updating their information systems.

The offer includes on-call or contract services, with SLAs (Service Level Agreements) depending on the type of need.

We offer two solutions to minimise costly downtime and avoid damaging critical IT infrastructure.

The TTOC918 solution: a service that provides availability 5 days a week from 9:00 am to 6:00 pm, offering a certified system administrator that will assist the client from reporting of an event through to the resolution of the problem.

The service includes and is provided for Windows, Linux, Mac OS, MS Exchange operating systems. On request, upon verification, it is also available for HP-UX or AS 400.

The TTOC724 solution: a service that provides 24-hour availability of a certified system 365-days a year that will support the client at every step, from reporting through to the resolution of the problem. The service includes and is provided for Windows, Linux, Mac OS, MS Exchange operating systems. On request, upon verification, it is also available for HP-UX or AS 400.

In addition, you can access the Remote Assistance Services in real time. To download the TeamViewer launcher, click here below https://get.teamviewer.com/u9k9djd and accept the Terms of Use. You will not have to install the application, but simply launch it and, following the directions, you will be connected to our support staff.

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TT Tecnosistemi S.p.A. - Azienda Certificata ISO 9001, 14001 e 27001

Via Rimini 5 - 59100 Prato - Italy - T +39 057444741 - F +39 0574440645
tecnosistemi@tecnosistemi.com
Share Capital €165.000 i.v - Prato Court, VAT Number 00305120974 - REA Prato 365805
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